Leadership Team
Kyle Thompson, EdD, LPC
Executive Director, Counselor
Serving Holland & Muskegon
After many years of working in the business world, Kyle felt the call to go into counseling. He answered that call and completed his MA from Grand Rapids Theological Seminary and Ed.D in Ethical Leadership at Olivet Nazarene University. While completing his MA, Kyle worked closely with troubled youth through the juvenile programs at Ottawa County Family Court, which created a deep passion for working with teens. ⠀
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Upon completion of his state licensure, Kyle took his passion to the community and formed Beacon of Hope. This passion, coupled with a no-refuse attitude, led to the belief that no one who desires help with counseling should go without services. Since 2001 Beacon of Hope has been providing no-cost, Christ-centered counseling to those in need.⠀
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In addition to counseling, Kyle has also done teaching, coaching, and preaching. He has served as an interim pastor, church treasurer, youth worker, board member, and janitor. Kyle resides in West Michigan with his wife, Kristin, and their two daughters. Together, they enjoy traveling, bike rides, Michigan football, being silly, and supporting one another’s activities.
Jasmine Burgess, MA, LPC
Supervisor
Serving Lansing & Portland
Jasmine interned at Beacon in 2013, started volunteering as an LLPC in 2014, and joined our staff as a supervisor in 2018. She graduated from Grand Rapids Theological Seminary in 2014 and is a member of the American Association of Christian Counselors. Jasmine works with a wide variety of challenges, including depression, anxiety, behavioral issues, marriage issues, suicidality, self-harm, PTSD, Bipolar, family systems issues, and spiritual warfare. She really enjoys the challenge of helping clients work through their various issues and seeing their growth and gains in confidence through a faith-based perspective.
As a supervisor, Jasmine loves the opportunity to pour into newly molded counselors and gives them a listening ear to ask questions, figure out problems, vent, and discuss strategies for solutions to a client’s situation. She strives to support interns and help them to build their confidence as they develop and grow into their skill sets.
Jasmine lives in Lansing with her husband. In her free time, she enjoys reading, cooking, baking, getting outdoors, volunteering at her church, and visiting her family up North.
Kaitlyn Troxell, MA, LPC
Supervisor
Serving Holland
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Kaitlyn interned at Beacon of Hope in 2020 and joined our staff in 2021. She graduated from Western Michigan University in 2021 with a degree in Clinical Mental Health Counseling. Kaitlyn has experience working with depression, anxiety, relational issues, family systems, suicidality, and self-harm. She has worked with both individuals and groups. She enjoys supporting clients and helping them address the challenges they are facing. Kaitlyn loves supporting and encouraging interns throughout their internship. She believes in helping interns strengthen their counseling skills and develop their individual style of counseling.
Kaitlyn lives in West Michigan with her husband and their son. In her free time, she enjoys spending time with family, travel, spending time outside, reading, and watching sports.
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April Norcross, MA, LPC
Supervisor
Serving Grandville and Holland
April began at Beacon in 2023 as an intern, continued as a volunteer limited-license counselor, and then became part of the staff shortly after becoming a licensed professional counselor in 2026. She graduated from Clarks Summit University in Clarks Summit, Pennsylvania, in 2024, and has been a member of the American Association of Christian Counselors since she was an intern.
April has a passion for supporting those who struggle with the pain of managing chronic illness, raising and caring for children with neurodivergence, or experiencing the burden of navigating disorders that affect aging loved ones. Whether it is an individual, couple, family, or caregiver, the struggles and hurts are real, and April strives to support people as they need. She is a trained Christian-integrative counselor, certified in acceptance and commitment therapy, and uses various techniques applicable to a client's circumstances.
As a supervisor, April enjoys the opportunity to share knowledge and experience, foster confidence-building, and offer strategies and support in the way that she was blessed to receive as she was trained at Beacon.
April is married, has two adult daughters, and lives with them in Grandville. She enjoys time with her family, snuggling her dog, true crime, the beauty of the Great Lakes and fall colors, cheesy (not necessarily Hallmark) Christmas movies (all of the holidays really), and watching the Lions and Michigan sports.
Counseling Staff
Natosha D'Angelo (Lansing) LLC
Nicole Davis (Grandville) LLC
Krisha Dufendach (Holland) LLC
Mark Nania (Holland) LLC, NCC
April Norcross (Holland) LPC
Brendan Rollins (Telehealth) LLC
Satina Thrower (Holland) LLC
Kaitlyn Troxell (Holland) LPC
Mary Waire (Telehealth) LLC
Masters-Level Interns
Joy Dodd (Holland), Intern
Martin Perkins (Holland), Intern
Samantha Robotka (Holland), Intern
Micah Shinn (Holland), Intern
Grace Bakker (Holland), Intern
Asophro Shukruna (Holland), Intern
Austin French (Holland), Intern
Mackenzie Wallace (Holland), Intern
Board of Directors
Paul Scholten, President
Randy Kenney, Treasurer
Ashton Campbell, Secretary
David Fathman
Mark Holloway
Stacey Burdette